Title: 2018/05/18 (五) 14:20 孔令傑教授 (台大資管系) (Asst. Prof. Ling-Chieh Kung (Dept. of IM, NTU))- 貓都學得會的手機維修資料分析(Even a cat can do it! Phone repair data analysis)

Speaker:
Asst.Prof Ling-Chieh Kung(Dept. of IM, NTU)
孔令傑 助理教授 (台大資管系)

Topic:
Even a cat can do it! Phone repair data analysis

Time: 2018/05/18 14:20 ~16:20

Location: 國立清華大學台達館 R216(Delta building R216, NTHU)


Abstract:
Consider a retailer selling and repairing cellphones. To provide better repair services, it needs to prepare enough inventory for parts (components in phones) while ensuring a low inventory cost. To optimize the inventory decision, the first step is of course forecasting cellphone repair and part consumption. The speaker will talk about his experience of conducting this research based on the data set provided by a Taiwanese cellphone retailer. He will talk about the forecasting methods, illustrate the results, and share what he learned.
一個兼營手機銷售與維修的零售商，在面對顧客送修手機時，總是希望能盡快完成維修，因此料件的備貨就十分重要。為了最佳化備料決策，零售商應該盡量準確地預測料件的耗用。在本場演講中，講者將介紹他針對臺灣一家手機零售商的手機送修與銷售資料的分析，並分享他從中得到的心得與感想。

Bio:
BBA in Information Management, June 2005. NTU.
MBA in Information Management, June 2007, NTU.
PhD in Industrial Engineering and Operations Research, May 2012, UC Berkeley.
Assistant Professor, Department of Information Management, NTU, 2012~

Prof.Kung is interested in applying economic modeling and optimization methods to study problems related to decision making. By using these tools, He studies the impact of incentives and information in environments with complicated operations. The research findings may help one build decision support systems for decision optimization. Currently, Prof.Kung's works mainly lie in Multi-sided Platforms, Supply chain planning, Information and financial flow on supply chains, Medical and healthcare Management.

孔令傑畢業自臺大資管系、臺大資管所碩士班、加州大學柏克萊分校工業工程與作業研究博士班，現職臺大資管系助理教授。他的研究主要是利用賽局理論與最佳化方法探討各種商管領域的決策問題，包括資訊經濟、平台策略、供應鍊管理、醫療照護管理等等。他在統計與資料分析方面其實是個外行人，不過他喜歡瞭解各種簡單的分析方法，並嘗試利用它們去解決各種問題。